IntelligentTide
Practical commodity trading education for futures, options, and global market analysis
At Intelligent Tide, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our commodity trading education services.
We operate in Thailand and comply with the Personal Data Protection Act B.E. 2562 (2019) along with international data protection standards. This document will help you understand what data we handle and why.
When you sign up for our courses or contact us about commodity trading education, we gather certain information to provide you with appropriate learning resources. Not everything requires personal details, but some interactions do need specific data to work properly.
Our website uses cookies to remember your preferences and improve your experience. Some cookies are essential for the platform to function, while others help us understand how visitors navigate our educational content. You can adjust cookie settings through your browser, though this might affect certain features.
We're not in the business of selling data or bombarding you with irrelevant marketing. Your information serves specific purposes related to delivering quality education in commodity trading.
Managing your enrollment, tracking progress, and providing access to learning materials tailored to commodity market education.
Sending course updates, responding to your questions, and sharing relevant information about program developments.
Analyzing how students interact with our content to enhance the learning experience and fix technical issues.
Meeting requirements under Thai law and maintaining records for regulatory compliance in financial education.
We might occasionally send updates about new courses or changes to our programs, but you can opt out of these communications anytime. Course-critical emails will still reach you though, because you need those to actually complete your education.
We don't hand over your information to random companies. But running an educational platform does require working with certain service providers who help us deliver courses effectively.
Payment processors handle transactions securely when you enroll in paid programs. These companies never receive more information than necessary to complete the payment.
Email service providers help us send course materials and updates. They're bound by strict data protection agreements and can't use your information for their own purposes.
Analytics tools give us insights into how students use our platform, but this data is aggregated and anonymized whenever possible.
If we're legally required to disclose information by Thai authorities or courts, we'll comply with those obligations. In cases where our business structure changes through mergers or acquisitions, your data might transfer to new owners who must honor this privacy policy.
Thailand's Personal Data Protection Act gives you several rights regarding your personal information. These aren't just theoretical — you can actually exercise them.
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.
If your details are wrong or outdated, let us know and we'll fix them promptly. This ensures your learning records stay accurate.
Ask us to remove your data, though we might need to keep certain records for legal or educational certification purposes.
Tell us if you don't want us using your data for specific purposes like marketing communications or analytics.
Get your information in a format that lets you transfer it to another educational provider if you choose to continue learning elsewhere.
To exercise any of these rights, contact us at help@intelligenttide.com or call +6638648028. We'll verify your identity before processing requests to protect your information from unauthorized access.
Security isn't about having the fanciest technology — it's about implementing practical protections that actually work. Our approach combines technical safeguards with organizational policies.
| Security Layer | Implementation |
|---|---|
| Encryption | All data transmitted between your device and our servers uses TLS encryption protocols to prevent interception |
| Access Controls | Staff members only access personal data when necessary for their specific roles in course delivery or support |
| Regular Audits | Quarterly security reviews identify vulnerabilities and ensure our practices meet current standards |
| Secure Storage | Databases containing personal information are protected by firewalls and restricted authentication requirements |
| Backup Systems | Encrypted backups prevent data loss while maintaining confidentiality during storage and recovery |
Despite these precautions, no system is completely immune to breaches. If unauthorized access occurs, we'll notify affected individuals within 72 hours as required by Thai data protection regulations and take immediate steps to minimize damage.
We don't keep your information indefinitely. Different types of data have different retention schedules based on legal requirements and legitimate educational purposes.
Course enrollment records and completion certificates remain on file for seven years to verify credentials and meet regulatory obligations in financial education. This helps if you need proof of qualification years after completing a program.
Communication logs stay active for three years to reference past conversations if questions arise about previous interactions or course content.
Technical data like website analytics typically gets deleted after two years unless aggregated for long-term platform improvement studies.
Payment transaction records follow Thai financial regulations requiring five-year retention for tax and audit purposes.
When data reaches the end of its retention period, we don't just forget about it — we actively delete it from our systems. This includes removing information from backups and archives to ensure complete removal.
Some aggregated, anonymized data might be retained indefinitely for statistical analysis that can't identify individual students.
Our primary operations are based in Thailand at 66 Yaowarat 2/3 Rd, Ratsada, Mueang Phuket District, Phuket 83000. However, some service providers we work with maintain servers outside Thailand, which means your information might occasionally cross borders.
When this happens, we ensure these transfers meet Thai data protection standards through contractual agreements requiring equivalent security measures. Countries receiving data must provide adequate protection levels or we implement additional safeguards like standard contractual clauses.
You have the right to ask about specific international transfers affecting your information and request copies of the safeguards protecting your data during these transfers.
Our commodity trading education programs target adults interested in financial markets. We don't knowingly collect information from anyone under 18 years old without parental consent as required by Thai law.
If you're under 18 and want to access our educational resources, have a parent or guardian contact us first. They'll need to provide consent and understand how we'll handle information about younger learners.
If we discover we've inadvertently collected data from a minor without proper consent, we'll delete that information promptly upon discovery.
Privacy regulations evolve, and so do our practices. When we update this policy, we'll change the date at the top and notify active students through email if modifications significantly affect how we handle personal information.
We recommend checking this page occasionally, especially before enrolling in new programs or updating your account information. Continued use of our services after changes take effect means you accept the updated terms.
Major changes won't happen without warning. We'll give you reasonable notice and explain what's different in plain language rather than hiding modifications in legal jargon.